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DSL Frequently Asked Questions


What are the advantages of DSL over other high speed options?

DSL is based on more reliable technology, and is a dedicated connection, not a shared connection like some high speed offers. It is also more reasonably priced then other high speed options.

What special equipment do I need to use high speed DSL?

You need a DSL modem. These are available for rent at $5 a month. In addition, DSL modems have a built in router. This helps protects your computers from outside attackers and makes it cheaper to share your DSL among other computer users.

Can I talk on the phone and be online at the same time?

Yes! DSL is a permanent connection that works on a different frequency than your voice, allowing you to talk and surf simultaneously.

What do I need to do to order DSL?

All you need to do is call us at 753-7300 or email us at support@marshallnet.com and tell us you’re ready for high speed internet.

What if I have already paid ahead with Marshallnet?

We will use your existing credit and apply it towards your new DSL, and resume billing when your credit runs out.

Is there anything else I need to know?

Yes due to current fcc laws, you need a Qwest phone line in order to get DSL. If you switch a line to Qwest and promise to keep it for a year, there is no transfer fee and you first month of service is free.